continuing to lose bolding on folders with unread emails in TB2
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continuing to lose bolding on folders with unread emails in TB2
by Curtis M. Dowds
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Reason enough to abandon this program since lost incoming emails can do
significant personal and professional damage in today's world. Can we be absolutely sure that this problem will be fixed once and for all in TB3 -- _____________________________ Curtis M. Dowds 1270 Via Escalante Chula Vista, CA 91910 (619) 216-9897(h) (619) 227-2753(c) cmdtechnology@... _______________________________________________ dev-apps-thunderbird mailing list dev-apps-thunderbird@... https://lists.mozilla.org/listinfo/dev-apps-thunderbird |
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Re: continuing to lose bolding on folders with unread emails in TB2
by Eddy Nigg (StartCom Ltd.)
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On 09/22/2008 12:54 PM, Wayne Mery:
> On 9/21/2008 3:27 PM, Curtis M. Dowds wrote: >> Reason enough to abandon this program since lost incoming emails can do >> significant personal and professional damage in today's world. Can we be >> absolutely sure that this problem will be fixed once and for all in TB3 > > I personally don't see any such problems in my daily usage of v3. So you > will want to test a Thunderbird 3 milestone releases to see if your > problem is resolved - two alphas have been released and beta 1 comes out > in a couple weeks. If you are actually losing data in v2 it would > qualify for being fixed in v2, otherwise the solution will come only via > v3. If you cite a bug# it may be possible to comment in more detail. I've never experienced such a thing at all. What protocols are you using (Question to Curtis)? What type of mail provider are you using (Private server, public server, Gmail or similar)? -- Regards Signer: Eddy Nigg, StartCom Ltd. Jabber: startcom@... Blog: https://blog.startcom.org _______________________________________________ dev-apps-thunderbird mailing list dev-apps-thunderbird@... https://lists.mozilla.org/listinfo/dev-apps-thunderbird |
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Re: continuing to lose bolding on folders with unread emails in TB2
by Andrew Sutherland-3
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Eddy Nigg wrote:
> I've never experienced such a thing at all. What protocols are you using > (Question to Curtis)? What type of mail provider are you using (Private > server, public server, Gmail or similar)? The way I read it, he is not claiming that the messages are actually disappearing in the sense of deletion, but instead that because the folders are not bold, he does not know that they have new messages in them. So, lost to him as opposed to lost to Thunderbird. rkent has had a lot of focus on new message count correctness, so I would be of the opinion it all works better in 3 than 2, but I think there are still at least bugs related to biff status that are being worked. Andrew _______________________________________________ dev-apps-thunderbird mailing list dev-apps-thunderbird@... https://lists.mozilla.org/listinfo/dev-apps-thunderbird |
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Re: continuing to lose bolding on folders with unread emails in TB2
by Thomas Stache-2
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Andrew Sutherland wrote:
> Eddy Nigg wrote: >> I've never experienced such a thing at all. What protocols are you using >> (Question to Curtis)? What type of mail provider are you using (Private >> server, public server, Gmail or similar)? > > The way I read it, he is not claiming that the messages are actually > disappearing in the sense of deletion, but instead that because the > folders are not bold, he does not know that they have new messages in > them. So, lost to him as opposed to lost to Thunderbird. > > rkent has had a lot of focus on new message count correctness, so I > would be of the opinion it all works better in 3 than 2, but I think > there are still at least bugs related to biff status that are being worked. > > Andrew Yeah, I think that's spot on. I have seen the same problems on my German GMX IMAP server with server-side filters, that sort mails into folders. Even if you tell Thunderbird 2 to "check this folder for new messages", it has problems to do so. Sometimes after a drag-and-drop operation Thunderbird also marks the dragged mails bold, because it sees them for the first time. Navigating away and re-opening the folder finally updates the read states. _______________________________________________ dev-apps-thunderbird mailing list dev-apps-thunderbird@... https://lists.mozilla.org/listinfo/dev-apps-thunderbird |
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Re: continuing to lose bolding on folders with unread emails in TB2
by Eddy Nigg (StartCom Ltd.)
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On 09/22/2008 05:43 PM, Andrew Sutherland:
> Eddy Nigg wrote: >> I've never experienced such a thing at all. What protocols are you using >> (Question to Curtis)? What type of mail provider are you using (Private >> server, public server, Gmail or similar)? > > The way I read it, he is not claiming that the messages are actually > disappearing in the sense of deletion, but instead that because the > folders are not bold, he does not know that they have new messages in > them. So, lost to him as opposed to lost to Thunderbird. > Perhaps I'm just lucky, but I've never seen anything like this. Running all kinds of TBs including latest nightly, via POP3(s), IMAP(s), NNTP, even sharing IMAP with others simultaneously...nothing of the above ever happened :S -- Regards Signer: Eddy Nigg, StartCom Ltd. Jabber: startcom@... Blog: https://blog.startcom.org _______________________________________________ dev-apps-thunderbird mailing list dev-apps-thunderbird@... https://lists.mozilla.org/listinfo/dev-apps-thunderbird |
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Re: continuing to lose bolding on folders with unread emails in TB2
by PM-17
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Eddy Nigg wrote:
> On 09/22/2008 05:43 PM, Andrew Sutherland: >> Eddy Nigg wrote: >>> I've never experienced such a thing at all. What protocols are you using >>> (Question to Curtis)? What type of mail provider are you using (Private >>> server, public server, Gmail or similar)? >> >> The way I read it, he is not claiming that the messages are actually >> disappearing in the sense of deletion, but instead that because the >> folders are not bold, he does not know that they have new messages in >> them. So, lost to him as opposed to lost to Thunderbird. >> > > Perhaps I'm just lucky, but I've never seen anything like this. Running > all kinds of TBs including latest nightly, via POP3(s), IMAP(s), NNTP, > even sharing IMAP with others simultaneously...nothing of the above ever > happened :S > > unread messages https://bugzilla.mozilla.org/show_bug.cgi?query_format=specific&order=relevance+desc&bug_status=__open__&id=289674 PM _______________________________________________ dev-apps-thunderbird mailing list dev-apps-thunderbird@... https://lists.mozilla.org/listinfo/dev-apps-thunderbird |
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Re: continuing to lose bolding on folders with unread emails in TB2
by Curtis M. Dowds
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Sorry for not responding sooner. Yes, the problem is that the folder
itself is not bolded. So I don't know there is an unread email in the folder. As for the number of unread emails in the folder I have some bolded folders with as many as one-hundred, possible more emails in it, because I haven't got time to look at them (e.g., Google alerts on topics of professional interest. So it's not a numbers problem that I can tell. I feed off a popmail server from an independent ISP, Speakeasy. I don't understand this problem but, just take an example. Close friend gives me baseball tickets because he's on vacation. Wife and I want to repay him and his wife by inviting them to dinner. I send out a bunch of emails towards the time I think he's coming back to town. He gets email and responds, not once but several times. However, folder does not reflect incoming email. So I think he's still out of town or too busy catching up to answer, don't know. Finally, just out of curiosity I open the folder and, boom, there are five unread - thus unanswered - emails in there, the first an automatic reply that he's still out of town, the others his responses to my suggestions for time-date for the meal. Really messed up our putting our dinner together. That's a personal relationship. But when this happens in a professional interaction, there are real consequences. Frankly, I think a program that could do this should be subject to a law suit. I'm not going to sue Mozilla with which I have been building up a serious grudge. But, for Christ's sake, get your damn act together and produce a program that works and meets users' needs. I would have bolted months ago but I don't know where to go. PM wrote: > Eddy Nigg wrote: > >> On 09/22/2008 05:43 PM, Andrew Sutherland: >> >>> Eddy Nigg wrote: >>> >>>> I've never experienced such a thing at all. What protocols are you using >>>> (Question to Curtis)? What type of mail provider are you using (Private >>>> server, public server, Gmail or similar)? >>>> >>> The way I read it, he is not claiming that the messages are actually >>> disappearing in the sense of deletion, but instead that because the >>> folders are not bold, he does not know that they have new messages in >>> them. So, lost to him as opposed to lost to Thunderbird. >>> >>> >> Perhaps I'm just lucky, but I've never seen anything like this. Running >> all kinds of TBs including latest nightly, via POP3(s), IMAP(s), NNTP, >> even sharing IMAP with others simultaneously...nothing of the above ever >> happened :S >> >> >> > I thing that folder isn't bold therefore there is problem with number of > unread messages > https://bugzilla.mozilla.org/show_bug.cgi?query_format=specific&order=relevance+desc&bug_status=__open__&id=289674 > > PM > _______________________________________________ > dev-apps-thunderbird mailing list > dev-apps-thunderbird@... > https://lists.mozilla.org/listinfo/dev-apps-thunderbird > > > -- _____________________________ Curtis M. Dowds 1270 Via Escalante Chula Vista, CA 91910 (619) 216-9897(h) (619) 227-2753(c) cmdtechnology@... _______________________________________________ dev-apps-thunderbird mailing list dev-apps-thunderbird@... https://lists.mozilla.org/listinfo/dev-apps-thunderbird |
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Re: continuing to lose bolding on folders with unread emails in TB2
by Ron K.
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Alan Lord on 9/24/2008 2:40 PM, keyboarded a reply:
> Curtis M. Dowds wrote: > <snip /> >> suit. I'm not going to sue Mozilla with which I have been building >> up a serious grudge. But, for Christ's sake, get your damn act >> together and produce a program that works and meets users' needs. I >> would have bolted months ago but I don't know where to go. > > Hello, > > Thunderbird is free software. It is made using a process commonly > referred to as Open Source. This is where interested parties freely > collaborate and exchange ideas and knowledge to improve the project in > question. > > I have been using TB for several years and have not seen the issue you > are reporting nor have I heard of others reporting it either. However > that is not to say you are not experiencing this problem. > > But, to be frank, the tone of your email is unlikely to engender > community good will and much willingness to try to help. > > If I were you, I would try again: > > * use paragraphs to make your message easier to read, > * indicate what version of TB you are using, > * if you have any plugins or extensions installed, > * what operating system you are running on > * and any other information that could be helpful - perhaps like the > nature of your mail accounts (i.e. POP, Imap etc)... > > Perhaps you might get a better response ;-) > > Good luck > > Besides, mozilla.support.thunderbird is for user-to-user support for issues like userChrome.css not working. -- Ron K. Who is General Failure, and why is he searching my HDD? Kernel Restore reported Major Error used BSOD to msg the enemy! _______________________________________________ dev-apps-thunderbird mailing list dev-apps-thunderbird@... https://lists.mozilla.org/listinfo/dev-apps-thunderbird |
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Re: continuing to lose bolding on folders with unread emails in TB2
by Curtis M. Dowds
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If you want paragraphs, I'll give you paragraphs.
Doesn't matter whether you're polite or politically incorrect or even deviant. Things don't change. So as for tone, at some point, you say, why smiley face - don't use icons, sorry - when you're beyond dismayed by the intolerable performance of the product. Not doubting people's goodwill but, in the end, goodwill doesn't produce a product. Some kind of discipline and organization produce a product. Maybe the whole problem is MONOPOLY POWER on the one hand (i.e., Google and Microsoft) and development by committee on the other. Open Source shouldn't mean doesn't work - in seriously ways with potentially lasting consequences - especially given the time you've had to produce something credible. Unquestionably, the problem from the beginning was Mozilla Foundation (or Corporation) which put few resources into Thunderbird because ....... Google was buying them off to get Firefox up and running to knock out IE. Using TB2, have no intention of using TB3 until it's released. Windows XP Pro and Vista on different machines, mostly XP Pro on the desktop. Popmail. Don't even really know what IMAP is about since I've never been on an IMAP system. I'm all for community if there's room for dissent and finally exasperation. Community isn't conformity. Mozilla's behavioral rules as you've just expressed them are the height of political correctness which is perhaps one reason WHY you've got the product you've got. Nobody says THIS IS NOT ACCEPTABLE. Somebody should have raised the roof at Mozilla years ago. Alan Lord wrote: > Curtis M. Dowds wrote: > <snip /> > >> suit. I'm not going to sue Mozilla with which I have been building up >> a serious grudge. But, for Christ's sake, get your damn act together >> and produce a program that works and meets users' needs. I would have >> bolted months ago but I don't know where to go. >> > > Hello, > > Thunderbird is free software. It is made using a process commonly > referred to as Open Source. This is where interested parties freely > collaborate and exchange ideas and knowledge to improve the project in > question. > > I have been using TB for several years and have not seen the issue you > are reporting nor have I heard of others reporting it either. However > that is not to say you are not experiencing this problem. > > But, to be frank, the tone of your email is unlikely to engender > community good will and much willingness to try to help. > > If I were you, I would try again: > > * use paragraphs to make your message easier to read, > * indicate what version of TB you are using, > * if you have any plugins or extensions installed, > * what operating system you are running on > * and any other information that could be helpful - perhaps like the > nature of your mail accounts (i.e. POP, Imap etc)... > > Perhaps you might get a better response ;-) > > Good luck > > Al > > -- > The way out is open! > http://www.theopensourcerer.com > _______________________________________________ > dev-apps-thunderbird mailing list > dev-apps-thunderbird@... > https://lists.mozilla.org/listinfo/dev-apps-thunderbird > > > -- _____________________________ Curtis M. Dowds 1270 Via Escalante Chula Vista, CA 91910 (619) 216-9897(h) (619) 227-2753(c) cmdtechnology@... _______________________________________________ dev-apps-thunderbird mailing list dev-apps-thunderbird@... https://lists.mozilla.org/listinfo/dev-apps-thunderbird |
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Re: continuing to lose bolding on folders with unread emails in TB2
by Wayne Mery
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I should have stated several days ago, when I said I don't see this in
the current development version, that I've seen problems *of this type* in version 2. Based on that, I'd say it's fixed. But as I said several days ago the only way we can tell if YOUR problem is fixed is for you to try it - the first beta will be announced a week or two. followups set to mozilla.support.thunderbird _______________________________________________ dev-apps-thunderbird mailing list dev-apps-thunderbird@... https://lists.mozilla.org/listinfo/dev-apps-thunderbird |
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Re: continuing to lose bolding on folders with unread emails in TB2
by Curtis M. Dowds
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In the name of community spirit, I'll look at the Bugzilla reports.
But Bugzilla issues, that I can tell, often don't get to developers, which is why I put in my two cents here. Have rarely used TB 2.0.0.16 on the VISTA machine, a notebook I don't use as much now as earlier. No global inbox, three main accounts with separate inboxes and folder hierarchies and a significant set of filters for each. Happens often enough to provoke the anger/annoyance I've expressed, in short, a fair number of times in important situations. Can't trust the program. That's the issue. The language reflects the frustration and the real costs. Developers need to get a sense of the exasperation they're facing among potential allies. So "not helping my cause," I'm not sure. Many, many subfolders. Probably have a thousand folders and subfolders in all. Haven't counted them but a very large number. No discernible pattern, except that it has happened to some of the folders with the most traffic inbound/outbound. I have no idea what is lurking unread somewhere. Actually, another "bug" is that clicking on some folders re-sets the read-unread tag on some/all emails in the folder. No explanation for that either. Really have trouble believing this is a server problem. Joshua Cranmer wrote: > Curtis M. Dowds wrote: > >> So as for tone, at some point, you say, why smiley face - don't use >> icons, sorry - when you're beyond dismayed by the intolerable >> performance of the product. >> > > Email clients have some difficult development problems because a lot of > bugs come about from server problems and misimplementations; while a web > browser can go to a page to verify the existence, I obviously don't have > email access to your account problem. The problems I see can, and often > are, vastly different from the problems you see. In fact, I know of a > few bugs which I am unable to confirm--despite trying over and over > again--but someone else can reliably confirm on a private server. > > There is a way we deal with these problems: Bugzilla. Is your problem > one of these: > <https://bugzilla.mozilla.org/buglist.cgi?quicksearch=unread+bold> > <https://bugzilla.mozilla.org/buglist.cgi?quicksearch=new+bold> > > <https://bugzilla.mozilla.org/show_bug.cgi?id=383598> also looks relevant. > > Note that the results only give bugs still open. Some bugs fixed in TB 3: > <https://bugzilla.mozilla.org/show_bug.cgi?id=300487>. > > Complaining, launching into diatribes, etc., probably won't help your > situation. Indeed, it would probably hurt your credibility. What will > help is thoroughness in diagnosing the problem and helpfulness when > answering questions. The more information we have, the more that we can > target our work in finding and fixing the bug. > > >> Using TB2, have no intention of using TB3 until it's released. >> > > 2.0.0. what? > > >> Windows XP Pro and Vista on different machines, mostly XP Pro on the >> desktop. >> > > Does it manifest in both? > > >> Popmail. Don't even really know what IMAP is about since I've never >> been on an IMAP system. >> > > What server are you using? (answered via previous posting: Speakeasy) > > Are you using global Inbox? Any server-side or client-side filters? > > Other questions: > * Does this happen regularly or not? > * Are you sure the filters are not marking messages read? > * Are subfolders involved? > * You imply some folders are working correctly. Is there any pattern as > to which ones are and which ones are not working? > > > Finally, please get a bugzilla account, file a bug in Bugzilla > <http://bugzilla.mozilla.org> and place your report there. > _______________________________________________ > dev-apps-thunderbird mailing list > dev-apps-thunderbird@... > https://lists.mozilla.org/listinfo/dev-apps-thunderbird > > > -- _____________________________ Curtis M. Dowds 1270 Via Escalante Chula Vista, CA 91910 (619) 216-9897(h) (619) 227-2753(c) cmdtechnology@... _______________________________________________ dev-apps-thunderbird mailing list dev-apps-thunderbird@... https://lists.mozilla.org/listinfo/dev-apps-thunderbird |
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Re: continuing to lose bolding on folders with unread emails in TB2
by Curtis M. Dowds
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I would concur. In the latest TB2 (v. 2.0.0.6) build folders are
appearing more slowly and a few have corrupted entirely. Not a programmer but a dispassionate observer would wonder whether there wasn't something deeper in the structure that isn't working. JoeS wrote: > On 9/24/2008 6:33 PM, Curtis M. Dowds wrote: > >> Many, many subfolders. Probably have a thousand folders and subfolders >> in all. Haven't counted them but a very large number. >> > I'm thinking that this makes your usage relatively unique, and may explain > why few others are seeing this. > > This makes the need for a bug report, even more important. > I _am_ seeing some slow reactions to "folder selection" in current builds. > This seemed to happen as the number of folders has increased for me. > > -- > JoeS > > _______________________________________________ > dev-apps-thunderbird mailing list > dev-apps-thunderbird@... > https://lists.mozilla.org/listinfo/dev-apps-thunderbird > > > -- _____________________________ Curtis M. Dowds 1270 Via Escalante Chula Vista, CA 91910 (619) 216-9897(h) (619) 227-2753(c) cmdtechnology@... _______________________________________________ dev-apps-thunderbird mailing list dev-apps-thunderbird@... https://lists.mozilla.org/listinfo/dev-apps-thunderbird |
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Change message content-type for thunderbird extension
by junin-2
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