Technical Support Engineer, Columbia

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SECURITYFOCUS JOBS - NEW OPPORTUNITY
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JOB DESCRIPTION
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Position:       Technical Support Engineer
Location:       Columbia, Maryland, United States
Type:           Permanent F/T

Closing Date:   2008-08-09

Sourcefire, Inc., the world leader in intrusion prevention, is transforming the way organizations manage and minimize network security risks with its 3D Approach - Discover, Determine, Defend - to securing real networks in real-time. The company's ground-breaking network defense system unifies intrusion and vulnerability management technologies to provide customers with the most effective network security available. Founded in 2001 by the creator of SnortB., Sourcefire is headquartered in Columbia, MD and has been significantly recognized for its ability to lead and innovate by customers, media, and industry analysts - with more than 16 awards and accolades since January 2005.B Most recently, the company was listed in the Leaders Quadrant of Gartner's "Magic Quadrant for Network Intrusion Prevention System Appliances" report and the Sourcefire 3D System was named "Best Security Solution" at the 2006 SC Magazine Awards. At work in leading Fortune 1000 and government agencies, the names Sourcefire and founder Martin Roesch have grown synonymous with innovation and intelligence in network security.

The Level II Technical Support Engineer is expected to troubleshoot and diagnose complex software problems and to interface with Sourcefire's product development team to provide solutions to the customer. Other duties also include Knowledge base maintenence, software testing, and internal training.Individuals must work well in a team environment, be highly motivated, and willing to learn new skills. Experience with the fasted paced startups is highly desired.


JOB REQUIREMENTS
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Strong troubleshooting skills.
Excellent written and verbal communication skills.
Strong customer service skills
Strong organizational skills
Strong networking background.
Experience with protocol analysis and network traffic analysis.
General Unix/Linux fundamentals
Self-starter with demonstrated ability to take initiative and accomplish tasks
Experience with Snort and MySQL a plus
4 to 7 years of experience in technical support, network administration, and security.



CONTACT
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You can learn more information on Snort at http://www.snort.org

Please apply online at our career center:

http://hostedjobs.openhire.com/epostings/jobs/submit.cfm?fuseaction=dspjob&jobid=200897&company_id=15640&jobboardid=488

SourceFire is an Equal Opportunity Employer

****No Agencies Please*****



 





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