simpler - have them print configuration page(s) all the settings should
be on the config page(s)
then if needed they can fax to you too.
if they would allow - you could probably even connect to the printer
directly (via IP) and 'play' with the settings.
On Mon, 12 May 2008 20:25:55 -0400, Ken Eyring wrote:
> That is correct -- these are settings in the printer, completely
> separate from 4D. Have your customer go through the menus and check
> how these settings are configured. It's possible this could be the
> problem.
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