That is correct -- these are settings in the printer, completely
separate from 4D. Have your customer go through the menus and check how
these settings are configured. It's possible this could be the problem.
HTH,
Ken
On 05/12/08 06:50 PM, John Foster wrote:
> Hey Ken,
>
> So this is a printer setting on the printer that' set. It has nothing
> to do with 4D?
>
> John...
>
>> I'm not sure if this will solve the problem, but there are settings
>> that can be configured for each printer -- one of which is for
>> continuing after a paper jam. I looked at my HP 3800 control panel
>> and in the Configure Device/System Setup menu are two sub menus that
>> you may want to look at:
>>
>> - Jam Recovery (mine is set to Auto)
>>
>> - Auto Continue (mine is set to ON)
>>
>
> --------------------------------------------------------------
>
> John Foster
> Eternity Software
> 425-486-1622
>
>
http://www.eternity-software.com/ES_Products.html>
> --------------------------------------------------------------
>
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