« Return to Thread: Printing Check problems on HP 4250 PCL

Re: Printing Check problems on HP 4250 PCL

by Ken Eyring :: Rate this Message:

Reply to Author | View in Thread

Hi John,

I'm not sure if this will solve the problem, but there are settings that
can be configured for each printer -- one of which is for continuing
after a paper jam.  I looked at my HP 3800 control panel and in the
Configure Device/System Setup menu are two sub menus that you may want
to look at:

- Jam Recovery (mine is set to Auto)

- Auto Continue (mine is set to ON)

It's worth a try!

HTH,
Ken Eyring


On 05/12/08 12:31 PM, John Foster wrote:

> Hi all:
>
> I have a client who has been printing checks in out app (currently 4D
> 2003 and windows) since 1994. It has always worked fine for them no
> matter which printers were used until...
>
> They bought a HP 4250 PCL and there are several issues that have
> cropped up and I'd like to know if you've experienced them and what
> you did.
>
> Problems:
>
> - Sometimes they run out of check stock paper and when they try to
> load the check stock it won’t continue printing.
>
> - If the printer jams for any reason, and they try to un-jam it, it
> won’t continue where it left off with the check run, it will skip checks.
>
> They've discussed this with HP and HP can’t figure out what the
> problem is. So HP wants to talk with me but I'm not sure what I can do
> about it.
>
> I'm pretty sure we're handling checks now the same way we did back
> then. If it doesn't break this client won;t change! So there are
> probably some things in 4D that can be done.
>
> Any ideas as to what I could look at within 4D that might help resolve
> this issue.
>
> Thanks,
> John...
>
> --------------------------------------------------------------
>
> John Foster
> Eternity Software
> 425-486-1622
>
>  http://www.eternity-software.com/ES_Products.html
>
> --------------------------------------------------------------
>
>
> **********************************************************************
> Better, faster, more powerful code.Learn how without leaving the office!
> http://www.4d.com/support/training.html
>
> 4th Dimension Internet Users Group (4D iNUG)
> FAQ:  http://www.4d.com/support/faqnug.html
> Archive:  http://dir.gmane.org/gmane.comp.lang.inug-4d.tech
> Unsub:  mailto:4D_Tech-Unsubscribe@...
> Post: mailto:4d_tech@...
> Options: https://lists.4d.com/mailman/listinfo/4d_tech
> **********************************************************************
>
**********************************************************************
Better, faster, more powerful code.
Learn how without leaving the office!
http://www.4d.com/support/training.html

4th Dimension Internet Users Group (4D iNUG)
FAQ:  http://www.4d.com/support/faqnug.html
Archive:  http://dir.gmane.org/gmane.comp.lang.inug-4d.tech
Unsub:  mailto:4D_Tech-Unsubscribe@...
Post: mailto:4d_tech@...
Options: https://lists.4d.com/mailman/listinfo/4d_tech
**********************************************************************

 « Return to Thread: Printing Check problems on HP 4250 PCL