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Re: Offline Help Manual
by Alan Hack
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Rate this Message:
Hi Gale,
Thanks for the very quick reply! As with most aspects of Audacity, this was
impressive. I have an Intel based Mac, so downloaded the first of the two
reference URL's in your e-mail -
(http://audacity.sourceforge.net/files/audacity-macosx-intel-1.2.6-test.dmg)
. During download I got a message to say that the downloaded disk image
appeared to be damaged and asked if I wanted to open the file. I clicked
Open anyway and, as you suggested, dragged all of the files from the
download folder into the Audacity folder on the hard drive, having first
trashed the 1.2.5 version contents. When I double clicked on the Audacity
icon, Audacity appeared briefly in the Dock, then disappeared again. I tried
removing all trace of the downloaded files and repeating the
download/install process as above, with exactly the same warning and failure
to open Audacity. Finally, I reinstated version 1.2.5 and just copied the
help File from the 1.2.6 folder into my 1.2.5 folder and that has been very
successful, thank you.
So in summary, I now have a working off-line help facility but I think there
may well be a fault with the Intel disk image. Incidentally, I have also
tried downloading the PPC version to see if that would work. Interestingly,
there is no warning about damaged disk image during the download process,
the disk image mounts as a file called "Audacity 1.2.6-Test", and double
clicking the application icon opens Audacity and "Help/About" tells me that
it is indeed version 1.2.6.
Is it possible that your Intel and PPC version have been switched and are
hiding under each other's names? I have checked my Mac again (just to make
absolutely sure) and it is definitely an Intel Core 2 Duo based Mac.
Anyway, thanks again for all your help and I hope my observations may be of
some help to you.
Regards
Alan
On 21/7/07 19:07, "Audacity Help" <audacity-help@...>
wrote:
>
> | From Alan Hack
> | Sat, 21 Jul 2007 16:31:16 +0100
> | Subject: [Audacity-help] Offline Help Manual
> | I have downloaded Audacity (v.1.2.5) and installed on my Mac (OS-X, v.
> | 10.4.10). I've found that the Help/Contents menu takes me to a finder
> | window set to look for a .htb file. I've checked the downloaded files
> | and there is no .htb file included. Does this mean that the only Help
> | available is online? I have Googled for "Audacity htb" and not found
> | anything.
>
> We're sorry, but the help file is missing from the publicly released 1.2.x for
> Mac versions, due to an oversight. Could you please download this instead
> assuming you have an Intel Mac:
> http://audacity.sourceforge.net/files/audacity-macosx-intel-1.2.6-test.dmg
>
> or in case you do have a Power PC:
> http://audacity.sourceforge.net/files/audacity-macosx-ppc-1.2.6-test.dmg
>
> Either drag the audacity-1.2-help.htb file from the above into the folder
> where the rest of your current Audacity contents are, or drag all of the
> current contents of your Audacity folder to Trash, and drag all the contents
> of the above download into the folder instead to replace the program. There
> is no significant difference between your current version and the ones above,
> apart from the help file issue.
>
>
> Gale Andrews
>
>
>
>
> Outbound message virus free.
> Tested on: 7/21/2007 7:07:36 PM
>
>
>
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Thanks for the very quick reply! As with most aspects of Audacity, this was
impressive. I have an Intel based Mac, so downloaded the first of the two
reference URL's in your e-mail -
(http://audacity.sourceforge.net/files/audacity-macosx-intel-1.2.6-test.dmg)
. During download I got a message to say that the downloaded disk image
appeared to be damaged and asked if I wanted to open the file. I clicked
Open anyway and, as you suggested, dragged all of the files from the
download folder into the Audacity folder on the hard drive, having first
trashed the 1.2.5 version contents. When I double clicked on the Audacity
icon, Audacity appeared briefly in the Dock, then disappeared again. I tried
removing all trace of the downloaded files and repeating the
download/install process as above, with exactly the same warning and failure
to open Audacity. Finally, I reinstated version 1.2.5 and just copied the
help File from the 1.2.6 folder into my 1.2.5 folder and that has been very
successful, thank you.
So in summary, I now have a working off-line help facility but I think there
may well be a fault with the Intel disk image. Incidentally, I have also
tried downloading the PPC version to see if that would work. Interestingly,
there is no warning about damaged disk image during the download process,
the disk image mounts as a file called "Audacity 1.2.6-Test", and double
clicking the application icon opens Audacity and "Help/About" tells me that
it is indeed version 1.2.6.
Is it possible that your Intel and PPC version have been switched and are
hiding under each other's names? I have checked my Mac again (just to make
absolutely sure) and it is definitely an Intel Core 2 Duo based Mac.
Anyway, thanks again for all your help and I hope my observations may be of
some help to you.
Regards
Alan
On 21/7/07 19:07, "Audacity Help" <audacity-help@...>
wrote:
>
> | From Alan Hack
> | Sat, 21 Jul 2007 16:31:16 +0100
> | Subject: [Audacity-help] Offline Help Manual
> | I have downloaded Audacity (v.1.2.5) and installed on my Mac (OS-X, v.
> | 10.4.10). I've found that the Help/Contents menu takes me to a finder
> | window set to look for a .htb file. I've checked the downloaded files
> | and there is no .htb file included. Does this mean that the only Help
> | available is online? I have Googled for "Audacity htb" and not found
> | anything.
>
> We're sorry, but the help file is missing from the publicly released 1.2.x for
> Mac versions, due to an oversight. Could you please download this instead
> assuming you have an Intel Mac:
> http://audacity.sourceforge.net/files/audacity-macosx-intel-1.2.6-test.dmg
>
> or in case you do have a Power PC:
> http://audacity.sourceforge.net/files/audacity-macosx-ppc-1.2.6-test.dmg
>
> Either drag the audacity-1.2-help.htb file from the above into the folder
> where the rest of your current Audacity contents are, or drag all of the
> current contents of your Audacity folder to Trash, and drag all the contents
> of the above download into the folder instead to replace the program. There
> is no significant difference between your current version and the ones above,
> apart from the help file issue.
>
>
> Gale Andrews
>
>
>
>
> Outbound message virus free.
> Tested on: 7/21/2007 7:07:36 PM
>
>
>
-------------------------------------------------------------------------
This SF.net email is sponsored by: Splunk Inc.
Still grepping through log files to find problems? Stop.
Now Search log events and configuration files using AJAX and a browser.
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