Problems registering

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Problems registering

by kanesf :: Rate this Message:

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I attempted twice to register using my work email.  Both times said an email was being sent to complete the registration;  neither time did it arrive.  I have checked my junk mail and other filtered folders.

I suspect it is because my work email contains a hyphen, which some forums do not accept as valid characters in email addresses.  Since many organizations use the common standard of first.last-name@our_organization for email addresses, this is a problem for those of us with hyphenated names.  

Would you please check the registration logs from yesterday for a registration for ian.scott-fleming@ttuhsc.edu and let me know why it did not succeed?  And if it encountered a problem during registration, check why no error message was given?

Thank you.


Re: Problems registering

by Will L <Nabble> :: Rate this Message:

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Your email address looks fine. Our server has been slow for the last 2 days and has gone back to normal today. So, that could be problem. Can you try register again and let me know if you still have problems? Sorry for the inconvenience, and thanks for reporting your problem.