Printing Check problems on HP 4250 PCL
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Re: Printing Check problems on HP 4250 PCL
by Ken Eyring
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Hi John,
I'm not sure if this will solve the problem, but there are settings that can be configured for each printer -- one of which is for continuing after a paper jam. I looked at my HP 3800 control panel and in the Configure Device/System Setup menu are two sub menus that you may want to look at: - Jam Recovery (mine is set to Auto) - Auto Continue (mine is set to ON) It's worth a try! HTH, Ken Eyring On 05/12/08 12:31 PM, John Foster wrote: > Hi all: > > I have a client who has been printing checks in out app (currently 4D > 2003 and windows) since 1994. It has always worked fine for them no > matter which printers were used until... > > They bought a HP 4250 PCL and there are several issues that have > cropped up and I'd like to know if you've experienced them and what > you did. > > Problems: > > - Sometimes they run out of check stock paper and when they try to > load the check stock it won’t continue printing. > > - If the printer jams for any reason, and they try to un-jam it, it > won’t continue where it left off with the check run, it will skip checks. > > They've discussed this with HP and HP can’t figure out what the > problem is. So HP wants to talk with me but I'm not sure what I can do > about it. > > I'm pretty sure we're handling checks now the same way we did back > then. If it doesn't break this client won;t change! So there are > probably some things in 4D that can be done. > > Any ideas as to what I could look at within 4D that might help resolve > this issue. > > Thanks, > John... > > -------------------------------------------------------------- > > John Foster > Eternity Software > 425-486-1622 > > http://www.eternity-software.com/ES_Products.html > > -------------------------------------------------------------- > > > ********************************************************************** > Better, faster, more powerful code.Learn how without leaving the office! > http://www.4d.com/support/training.html > > 4th Dimension Internet Users Group (4D iNUG) > FAQ: http://www.4d.com/support/faqnug.html > Archive: http://dir.gmane.org/gmane.comp.lang.inug-4d.tech > Unsub: mailto:4D_Tech-Unsubscribe@... > Post: mailto:4d_tech@... > Options: https://lists.4d.com/mailman/listinfo/4d_tech > ********************************************************************** > Better, faster, more powerful code. Learn how without leaving the office! http://www.4d.com/support/training.html 4th Dimension Internet Users Group (4D iNUG) FAQ: http://www.4d.com/support/faqnug.html Archive: http://dir.gmane.org/gmane.comp.lang.inug-4d.tech Unsub: mailto:4D_Tech-Unsubscribe@... Post: mailto:4d_tech@... Options: https://lists.4d.com/mailman/listinfo/4d_tech ********************************************************************** |
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Re: Printing Check problems on HP 4250 PCL
by Ken Eyring
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That is correct -- these are settings in the printer, completely
separate from 4D. Have your customer go through the menus and check how these settings are configured. It's possible this could be the problem. HTH, Ken On 05/12/08 06:50 PM, John Foster wrote: > Hey Ken, > > So this is a printer setting on the printer that' set. It has nothing > to do with 4D? > > John... > >> I'm not sure if this will solve the problem, but there are settings >> that can be configured for each printer -- one of which is for >> continuing after a paper jam. I looked at my HP 3800 control panel >> and in the Configure Device/System Setup menu are two sub menus that >> you may want to look at: >> >> - Jam Recovery (mine is set to Auto) >> >> - Auto Continue (mine is set to ON) >> > > -------------------------------------------------------------- > > John Foster > Eternity Software > 425-486-1622 > > http://www.eternity-software.com/ES_Products.html > > -------------------------------------------------------------- > > > ********************************************************************** > The 4D v11 SQL Roadshow - coming to a city near you! > http://www.4D.com/roadshow/index.html > > 4th Dimension Internet Users Group (4D iNUG) > FAQ: http://www.4d.com/support/faqnug.html > Archive: http://dir.gmane.org/gmane.comp.lang.inug-4d.tech > Unsub: mailto:4D_Tech-Unsubscribe@... > Post: mailto:4d_tech@... > Options: https://lists.4d.com/mailman/listinfo/4d_tech > ********************************************************************** > The 4D v11 SQL Roadshow - coming to a city near you! http://www.4D.com/roadshow/index.html 4th Dimension Internet Users Group (4D iNUG) FAQ: http://www.4d.com/support/faqnug.html Archive: http://dir.gmane.org/gmane.comp.lang.inug-4d.tech Unsub: mailto:4D_Tech-Unsubscribe@... Post: mailto:4d_tech@... Options: https://lists.4d.com/mailman/listinfo/4d_tech ********************************************************************** |
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Re: Printing Check problems on HP 4250 PCL
by Chip Scheide
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simpler - have them print configuration page(s) all the settings should
be on the config page(s) then if needed they can fax to you too. if they would allow - you could probably even connect to the printer directly (via IP) and 'play' with the settings. On Mon, 12 May 2008 20:25:55 -0400, Ken Eyring wrote: > That is correct -- these are settings in the printer, completely > separate from 4D. Have your customer go through the menus and check > how these settings are configured. It's possible this could be the > problem. ********************************************************************** The 4D v11 SQL Roadshow - coming to a city near you! http://www.4D.com/roadshow/index.html 4th Dimension Internet Users Group (4D iNUG) FAQ: http://www.4d.com/support/faqnug.html Archive: http://dir.gmane.org/gmane.comp.lang.inug-4d.tech Unsub: mailto:4D_Tech-Unsubscribe@... Post: mailto:4d_tech@... Options: https://lists.4d.com/mailman/listinfo/4d_tech ********************************************************************** |
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