Need help testing fix for SAK-12992...

[Tony Atkins-2]

Hello, All:

David Horwitz has asked for help in testing the fix for SAK-12992 (the symptom is that HTML email messages come through the mail archive tool as blank messages with an attachment called "unknown.html").  Here's the full description:

http://bugs.sakaiproject.org/jira/browse/SAK-12992 

I'm happy to test the fix, but I don't experience the problem with any of the mail clients I commonly use.  Anyone who has experienced this problem in the past and who is willing to help test the fix please get in touch with David and I.  A list of steps to reproduce with common mail clients (any settings that are associated with the problem, etc.)  would be helpful as well.

Thanks,



Tony
--

Tony Atkins tony.atkins@..., Software Development Manager
UHI Millennium Institute, Lews Castle College, Stornoway, HS2 0XR
DDI: [phone] Fax: [phone]


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[Beth Kirschner]

I've been able to reproduce this problem using Thunderbird (http://
www.mozilla.com/en-US/thunderbird). Setup is as follows:
- Select Preferences, Composition, 'Send Options'
- Select the 'Send the message in HTML anyway' option

I'll put this into the JIRA ticket as well.
- Beth

On May 6, 2008, at 10:13 AM, Tony Atkins wrote:

> Hello, All:
>
> David Horwitz has asked for help in testing the fix for SAK-12992  
> (the symptom is that HTML email messages come through the mail  
> archive tool as blank messages with an attachment called  
> "unknown.html").  Here's the full description:
>
> http://bugs.sakaiproject.org/jira/browse/SAK-12992
>
> I'm happy to test the fix, but I don't experience the problem with  
> any of the mail clients I commonly use.  Anyone who has experienced  
> this problem in the past and who is willing to help test the fix  
> please get in touch with David and I.  A list of steps to reproduce  
> with common mail clients (any settings that are associated with the  
> problem, etc.)  would be helpful as well.
>
> Thanks,
>
>
>
> Tony
> --
>
> Tony Atkins tony.atkins@..., Software Development Manager
> UHI Millennium Institute, Lews Castle College, Stornoway, HS2 0XR
> DDI: [phone] Fax: [phone]
>
>
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> This automatic notification message was sent by Sakai Collab  
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>

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[David Horwitz]

Just for clarity - there is a fix thanks to Beth (not me!). its simply
as a policy now we would like to see some testing of fixes before they
go into maintenance branches/releases


David
Gordon, Patricia (psg3a) wrote:

> Hi Tony,
>
> I posted a very detailed comment with screenshots specifying the
> scenarios/email clients/platforms where this problem occurs in
> http://bugs.sakaiproject.org/jira/browse/SAK-5849.
>
> This may help in your testing and we (at Uva) will also test David's fix and
> comment.
>
> I'm delighted to learn that someone is investigating and working on a fix.
> Thanks to you and David!
>
> Trisha
>
>
> On 5/6/08 10:13 AM, "Tony Atkins" <Tony.Atkins@...> wrote:
>
>  
>> Hello, All:
>>
>> David Horwitz has asked for help in testing the fix for SAK-12992 (the symptom
>> is that HTML email messages come through the mail archive tool as blank
>> messages with an attachment called "unknown.html").  Here's the full
>> description:
>>
>> http://bugs.sakaiproject.org/jira/browse/SAK-12992
>>
>> I'm happy to test the fix, but I don't experience the problem with any of the
>> mail clients I commonly use.  Anyone who has experienced this problem in the
>> past and who is willing to help test the fix please get in touch with David
>> and I.  A list of steps to reproduce with common mail clients (any settings
>> that are associated with the problem, etc.)  would be helpful as well.
>>
>> Thanks,
>>
>>
>>
>> Tony
>> --
>>
>> Tony Atkins tony.atkins@..., Software Development Manager
>> UHI Millennium Institute, Lews Castle College, Stornoway, HS2 0XR
>> DDI: [phone] Fax: [phone]
>>
>>
>> ----------------------
>> This automatic notification message was sent by Sakai Collab
>> (https://collab.sakaiproject.org/portal) from the DG: Development (a.k.a.
>> sakai-dev) site.
>> You can modify how you receive notifications at My Workspace > Preferences.
>>
>>    
>
> --
> Trisha Gordon
> UVaCollab Project Lead and User Support Manager
> https://collab.itc.virginia.edu
> collab-support@...
>
> Dept. of Information Technology and Communication
> University of Virginia
> PO Box 400198
> Charlottesville, VA 22904
> 434.243.5465
>
>  

[see attachment: "message0.html", size: 3206 bytes]


Attachments:

message0.html
https://collab.sakaiproject.org/access/content/attachment/1bf28f35-e434-4609-80cc-9f79ad414a88/message0.html

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[Clay Fenlason-3]

Cheers for sound branch management, in any event.

On Tue, May 6, 2008 at 10:32 AM, David Horwitz <david.horwitz@...> wrote:

> Just for clarity - there is a fix thanks to Beth (not me!). its simply as a
> policy now we would like to see some testing of fixes before they go into
> maintenance branches/releases
>
>
>  David
>  Gordon, Patricia (psg3a) wrote:
>
> > Hi Tony,
> >
> > I posted a very detailed comment with screenshots specifying the
> > scenarios/email clients/platforms where this problem occurs in
> > http://bugs.sakaiproject.org/jira/browse/SAK-5849.
> >
> > This may help in your testing and we (at Uva) will also test David's fix
> and
> > comment.
> >
> > I'm delighted to learn that someone is investigating and working on a fix.
> > Thanks to you and David!
> >
> > Trisha
> >
> >
> >
> > On 5/6/08 10:13 AM, "Tony Atkins" <Tony.Atkins@...> wrote:
> >
> >
> >
> > > Hello, All:
> > >
> > > David Horwitz has asked for help in testing the fix for SAK-12992 (the
> symptom
> > > is that HTML email messages come through the mail archive tool as blank
> > > messages with an attachment called "unknown.html").  Here's the full
> > > description:
> > >
> > > http://bugs.sakaiproject.org/jira/browse/SAK-12992
> > >
> > > I'm happy to test the fix, but I don't experience the problem with any
> of the
> > > mail clients I commonly use.  Anyone who has experienced this problem in
> the
> > > past and who is willing to help test the fix please get in touch with
> David
> > > and I.  A list of steps to reproduce with common mail clients (any
> settings
> > > that are associated with the problem, etc.)  would be helpful as well.
> > >
> > > Thanks,
> > >
> > >
> > >
> > > Tony
> > > --
> > >
> > > Tony Atkins tony.atkins@..., Software Development Manager
> > > UHI Millennium Institute, Lews Castle College, Stornoway, HS2 0XR
> > > DDI: [phone] Fax: [phone]
> > >
> > >
> > > ----------------------
> > > This automatic notification message was sent by Sakai Collab
> > > (https://collab.sakaiproject.org/portal) from the DG: Development
> (a.k.a.
> > > sakai-dev) site.
> > > You can modify how you receive notifications at My Workspace >
> Preferences.
> > >
> > >
> > >
> >
> > --
> > Trisha Gordon
> > UVaCollab Project Lead and User Support Manager
> > https://collab.itc.virginia.edu
> > collab-support@...
> >
> > Dept. of Information Technology and Communication
> > University of Virginia
> > PO Box 400198
> > Charlottesville, VA 22904
> > 434.243.5465
> >
> >
> >
>  [see attachment: "message0.html", size: 3206 bytes]
>
>
>  Attachments:
>
>  message0.html
>
> https://collab.sakaiproject.org/access/content/attachment/1bf28f35-e434-4609-80cc-9f79ad414a88/message0.html
>
>
>
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>  This automatic notification message was sent by Sakai Collab
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>
>

--
Clay Fenlason
Director, Educational Technology
Georgia Institute of Technology
[phone]

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