NSR Client 10.3.5 blue screening on installation

[Marc Haber-6]

Hi,

given a new lenovo T60 with Windows XP Service Pack 2. The machine
came with "Symantec Client Security" pre-installed, which was removed
before trying to install the NSR Client.

Upon installation of the NSR Client (1.3.5 Build 6), the box
bluescreens with "BAD_POOL_CALLER" and the STOP data
STOP 0x000000C2 (0x0000007,0x00000cd4,0x23c0000,0x85ae008).

What might be going wrong here?

Greetings
Marc

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[Csongradi Eszter]

Hi Marc,

Uninstall the ThinkVantage Rescue and Recovery package. It comes with a
TVT packet filter tvtpktfilter.sys), which have some problems with the NSR
client.
Juniper KB article: http://kb.juniper.net/KB9275

Regards,

Eszter

> Hi,
>
> given a new lenovo T60 with Windows XP Service Pack 2. The machine
> came with "Symantec Client Security" pre-installed, which was removed
> before trying to install the NSR Client.
>
> Upon installation of the NSR Client (1.3.5 Build 6), the box
> bluescreens with "BAD_POOL_CALLER" and the STOP data
> STOP 0x000000C2 (0x0000007,0x00000cd4,0x23c0000,0x85ae008).
>
> What might be going wrong here?
>
> Greetings
> Marc
>
> --
> -----------------------------------------------------------------------------
> Marc Haber         | "I don't trust Computers. They | Mailadresse im
> Header
> Mannheim, Germany  |  lose things."    Winona Ryder | Fon: *49 621
> 72739834
> Nordisch by Nature |  How to make an American Quilt | Fax: *49 621
> 72739835
> _______________________________________________
> nn mailing list
> nn@...
> http://qorbit.net/mailman/listinfo/nn
>

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