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Hard power problem with net5501-70

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	Hard power problem with net5501-70 by ymartin :: Rate this Message: Reply to Author \| View Threaded \| Show Only this Message We got some hard power problems here with 20 new net5501-70 (serials numbers from 173070 to 173089): -> When we unplugged the power-supply then re-plug, sometime it doesn't restart, without any reason. - We are using 12V 1.5A power supply from Globtek and one PCI card plugged on the Net5501-70. What we do : We tried different voltages from 7.5 to 15 Volts without any stable result. - With input at 7.5V., there is a small noise probably generated by internal converter (aprox. 130mV/300kHz) but I don't think this will affect the board (tested on 12V. pins). - With input at 12V. noise is insignificant. - Hard power problems "looks like" more stable with low voltage (7.5V) Is it a known problem? What can we do to resolve this issue? Regards, Yves MARTIN ymartin@PointCA.com PointCA Télécom Tél (514) 381-5151 #101 SF/TF 1 866-781-5151 www.PointCA.com
	Re: [SPAM] Hard power problem with net5501-70 by Przemyslaw Maszenda :: Rate this Message: Reply to Author \| View Threaded \| Show Only this Message Hi I have brand new net5501-70 (bought 1,5 week ago) and "Power Supply, 12V, 2.5A, IEC320-C14 inlet" with 230 inlet from Soekris europe shop and have this problem too: after power off (unplugged 12 V end of power supply or 230V end of power-supply), when I power on (re-plug) box doesn't start: * red diode "Error" brights * green diode "Power" brights too. * Yellow diode "Disk" doesn't bright. * There is no BIOS prompt. I must repeat unplug / replug few times (usually 1 or 2 times but sometimes 3 or more times) to start net5501 and receive BIOS prompt.... "+++ reset" nor "+++ power" over rs-232 console doesn't help. For me this is most critical problem with net 5501. I saw few people had wrote about this problem on this list, but I didn't find solution nor workaround :(. ymartin wrote: > > We got some hard power problems here with 20 new net5501-70 (serials numbers > from 173070 to 173089): > -> > When we unplugged the power-supply then re-plug, sometime it doesn't > restart, without any reason. > - We are using 12V 1.5A power supply from Globtek and one PCI card plugged > on the Net5501-70. > > What we do : > > We tried different voltages from 7.5 to 15 Volts without any stable result. > - With input at 7.5V., there is a small noise probably generated by internal > converter (aprox. 130mV/300kHz) but I don't think this will affect the board > (tested on 12V. pins). > - With input at 12V. noise is insignificant. > - Hard power problems "looks like" more stable with low voltage (7.5V) > > Is it a known problem? What can we do to resolve this issue? > > > ----- > Regards, > > Yves MARTIN > ymartin@... > PointCA Télécom > > Tél (514) 381-5151 #101 > SF/TF 1 866-781-5151 > www.PointCA.com > _______________________________________________ Soekris-tech mailing list Soekris-tech@... http://lists.soekris.com/mailman/listinfo/soekris-tech
	Re: Hard power problem with net5501-70 by Soren Kristensen :: Rate this Message: Reply to Author \| View Threaded \| Show Only this Message Hi, It's a known problem that we're working on right now. More info shortly. Best Regards, Soren Kristensen CEO & Chief Engineer Soekris Engineering, Inc. ymartin wrote: > > We got some hard power problems here with 20 new net5501-70 (serials numbers > from 173070 to 173089): > -> > When we unplugged the power-supply then re-plug, sometime it doesn't > restart, without any reason. > - We are using 12V 1.5A power supply from Globtek and one PCI card plugged > on the Net5501-70. > > What we do : > > We tried different voltages from 7.5 to 15 Volts without any stable result. > - With input at 7.5V., there is a small noise probably generated by internal > converter (aprox. 130mV/300kHz) but I don't think this will affect the board > (tested on 12V. pins). > - With input at 12V. noise is insignificant. > - Hard power problems "looks like" more stable with low voltage (7.5V) > > Is it a known problem? What can we do to resolve this issue? > > > ----- > Regards, > > Yves MARTIN > ymartin@... > PointCA Télécom > > Tél (514) 381-5151 #101 > SF/TF 1 866-781-5151 > www.PointCA.com > _______________________________________________ Soekris-tech mailing list Soekris-tech@... http://lists.soekris.com/mailman/listinfo/soekris-tech
	Re: Hard power problem with net5501-70 by ymartin :: Rate this Message: Reply to Author \| View Threaded \| Show Only this Message Is there any news about this problem ? I stop all my sales about this product ... ----- Regards, Yves MARTIN ymartin@PointCA.com PointCA Télécom Tél (514) 381-5151 #101 SF/TF 1 866-781-5151 www.PointCA.com Soren Kristensen wrote: Hi, It's a known problem that we're working on right now. More info shortly. Best Regards, Soren Kristensen CEO & Chief Engineer Soekris Engineering, Inc. ymartin wrote: > > We got some hard power problems here with 20 new net5501-70 (serials numbers > from 173070 to 173089): > -> > When we unplugged the power-supply then re-plug, sometime it doesn't > restart, without any reason. > - We are using 12V 1.5A power supply from Globtek and one PCI card plugged > on the Net5501-70. > > What we do : > > We tried different voltages from 7.5 to 15 Volts without any stable result. > - With input at 7.5V., there is a small noise probably generated by internal > converter (aprox. 130mV/300kHz) but I don't think this will affect the board > (tested on 12V. pins). > - With input at 12V. noise is insignificant. > - Hard power problems "looks like" more stable with low voltage (7.5V) > > Is it a known problem? What can we do to resolve this issue? > > > ----- > Regards, > > Yves MARTIN > ymartin@PointCA.com > PointCA Télécom > > Tél (514) 381-5151 #101 > SF/TF 1 866-781-5151 > www.PointCA.com > _______________________________________________ Soekris-tech mailing list Soekris-tech@lists.soekris.com http://lists.soekris.com/mailman/listinfo/soekris-tech Regards, Yves MARTIN ymartin@PointCA.com PointCA Télécom Tél (514) 381-5151 #101 SF/TF 1 866-781-5151 www.PointCA.com
	Re: Hard power problem with net5501-70 by Wolfram Schlich :: Rate this Message: Reply to Author \| View Threaded \| Show Only this Message * Soren Kristensen <soren@...> [2008-06-23 22:01]: > Hi, > > It's a known problem that we're working on right now. More info shortly. Hi Soren! Any news on that issue yet? Thanks. -- Wolfram Schlich _______________________________________________ Soekris-tech mailing list Soekris-tech@... http://lists.soekris.com/mailman/listinfo/soekris-tech
	Re: Hard power problem with net5501-70 by Jos de Ruijter :: Rate this Message: Reply to Author \| View Threaded \| Show Only this Message We're about to order a net5501 for deployment at a remote site as a firewall and VPN box. It would be nice to know any updates on this issue. Also, is the net5501-60 affected by the same problem? So far i've only read reports on 70s boards. _______________________________________________ Soekris-tech mailing list Soekris-tech@... http://lists.soekris.com/mailman/listinfo/soekris-tech
	Recent power up and sata problems.... by Soren Kristensen :: Rate this Message: Reply to Author \| View Threaded \| Show Only this Message Hi Everybody, We have now worked on the power up and sata interface problems and have found fixes to both. Unfortunately it's all hardware so any boards experiencing those problems need to be returned for repair or replacement. Please visit http://www.soekris.com/Issue0007-8.htm for details and instructions. We're very sorry for the inconveniences those issues have caused, and are working on ways to make up for it a little. Best Regards, Soren Kristensen CEO & Chief Engineer Soekris Engineering, Inc. _______________________________________________ Soekris-tech mailing list Soekris-tech@... http://lists.soekris.com/mailman/listinfo/soekris-tech
	Re: Recent power up and sata problems.... by Joao Pedras :: Rate this Message: Reply to Author \| View Threaded \| Show Only this Message Greetings, are the SATA issues only seen if you use an HD? I have a bunch of CF-only boxes and I am wondering if I will have any issues if I try to use a SATA HD later on any of them. Thanks. Joao Soren Kristensen wrote: > Hi Everybody, > > We have now worked on the power up and sata interface problems and have > found fixes to both. > > Unfortunately it's all hardware so any boards experiencing those > problems need to be returned for repair or replacement. > > Please visit http://www.soekris.com/Issue0007-8.htm for details and > instructions. > > We're very sorry for the inconveniences those issues have caused, and > are working on ways to make up for it a little. > > > Best Regards, > > > Soren Kristensen > > CEO & Chief Engineer > Soekris Engineering, Inc. > > > _______________________________________________ > Soekris-tech mailing list > Soekris-tech@... > http://lists.soekris.com/mailman/listinfo/soekris-tech _______________________________________________ Soekris-tech mailing list Soekris-tech@... http://lists.soekris.com/mailman/listinfo/soekris-tech
	Re: Recent power up and sata problems.... by Darrick Hartman (lists) :: Rate this Message: Reply to Author \| View Threaded \| Show Only this Message Soren, Thanks for the update. I'm assuming this will affect the availability of new boards? Any idea when new net5501-70's will be available? Regards, Darrick Soren Kristensen wrote: > Hi Everybody, > > We have now worked on the power up and sata interface problems and have > found fixes to both. > > Unfortunately it's all hardware so any boards experiencing those > problems need to be returned for repair or replacement. > > Please visit http://www.soekris.com/Issue0007-8.htm for details and > instructions. > > We're very sorry for the inconveniences those issues have caused, and > are working on ways to make up for it a little. > > > Best Regards, > > > Soren Kristensen > > CEO & Chief Engineer > Soekris Engineering, Inc. > > > _______________________________________________ > Soekris-tech mailing list > Soekris-tech@... > http://lists.soekris.com/mailman/listinfo/soekris-tech -- Darrick Hartman DJH Solutions, LLC http://www.djhsolutions.com http://www.djhsolutions.com/wiki _______________________________________________ Soekris-tech mailing list Soekris-tech@... http://lists.soekris.com/mailman/listinfo/soekris-tech
	Re: Recent power up and sata problems.... by Soren Kristensen :: Rate this Message: Reply to Author \| View Threaded \| Show Only this Message Hi Joao, Joao Pedras wrote: > Greetings, > > are the SATA issues only seen if you use an HD? Yes. > I have a bunch of CF-only boxes and I am wondering if I will have any > issues if I try to use a SATA HD later on any of them. Depends, it's mostly the latest batch that have problems, and then not all of them. We will also fix them later on if needed. Best Regards, Soren Kristensen CEO & Chief Engineer Soekris Engineering, Inc. _______________________________________________ Soekris-tech mailing list Soekris-tech@... http://lists.soekris.com/mailman/listinfo/soekris-tech
	Re: Recent power up and sata problems.... by Soren Kristensen :: Rate this Message: Reply to Author \| View Threaded \| Show Only this Message Hi Darrick, Darrick Hartman (lists) wrote: > Soren, > > Thanks for the update. I'm assuming this will affect the availability > of new boards? Any idea when new net5501-70's will be available? We expect to resume shipping early next week, we do have plenty of new net5501 boards in stock that just need to be updated.... Best Regards, Soren Kristensen CEO & Chief Engineer Soekris Engineering, Inc. _______________________________________________ Soekris-tech mailing list Soekris-tech@... http://lists.soekris.com/mailman/listinfo/soekris-tech
	Re: Recent power up and sata problems.... by Joao Pedras :: Rate this Message: Reply to Author \| View Threaded \| Show Only this Message Soren, I am not sure if you apply serial numbers to your boxes. In case you don't would it be possible to give an idea of time frames in which these units might have been sold? Thanks. Joao Soren Kristensen wrote: > Hi Joao, > > Joao Pedras wrote: >> Greetings, >> >> are the SATA issues only seen if you use an HD? > > Yes. > >> I have a bunch of CF-only boxes and I am wondering if I will have any >> issues if I try to use a SATA HD later on any of them. > > Depends, it's mostly the latest batch that have problems, and then not > all of them. We will also fix them later on if needed. > > > > Best Regards, > > > Soren Kristensen > > CEO & Chief Engineer > Soekris Engineering, Inc. _______________________________________________ Soekris-tech mailing list Soekris-tech@... http://lists.soekris.com/mailman/listinfo/soekris-tech