Error Importing Contacts CSV

[John Mervine]

This is probably something stupidly simple but...  If I try to import a
CSV contact file, I get an error.  I can import a calendar file ok.  I
had synced my phone (a RAZR) just fine so had those contacts.  As a test
I exported them and then tried to reimport.  Same error.  I am running
Vista so I went to the program directory and ensured that the user id
had full permissions in the directory.  Same error.

The error I get is this:

BitPim version: 0.9.14-official
An unexpected exception has occurred.
Please see the help for details on what to do.

Traceback (most recent call last):
  File "gui.pyo", line 617, in __call__
  File "importexport.pyo", line 1882, in OnFileImportCSVContacts
  File "importexport.pyo", line 960, in __init__
  File "importexport.pyo", line 1036, in UpdatePredefinedColumns
  File "common.pyo", line 442, in opentextfile
IOError: [Errno 2] No such file or directory: 'C:\\Program
Files\\BitPim\\resources\\mozilla.pdc'

Variables by last 8 frames, innermost last

Frame __call__ in gui.pyo at line 617
           self =  <gui.MenuCallback instance at 0x03492738>
           args =  (<wx._core.CommandEvent; proxy of <Swig Object of
type 'wxCommandEvent *' at 0x1

Frame OnFileImportCSVContacts in importexport.pyo at line 1882
           path =  u'C:\\Users\\John\\Documents\\bitpimx.csv'
            dlg =  <wx._windows.FileDialog; proxy of <Swig Object of
type 'wxFileDialog *' at 0x354
         parent =  <gui.MainWindow; proxy of <Swig Object of type
'wxFrame *' at 0x2c8ff38> >

Frame __init__ in importexport.pyo at line 960
           self =  <importexport.ImportCSVDialog;  >
       filename =  u'C:\\Users\\John\\Documents\\bitpimx.csv'
             id =  -1
         parent =  <gui.MainWindow; proxy of <Swig Object of type
'wxFrame *' at 0x2c8ff38> >
          title =  'Import CSV file'

Frame UpdatePredefinedColumns in importexport.pyo at line 1036
              i =  'C:\\Program Files\\BitPim\\resources\\mozilla.pdc'
           self =  <importexport.ImportCSVDialog;  >

Frame opentextfile in common.pyo at line 442
          start =  'Mozilla Address Book\nF'
          codec =  'utf_16_le'
            bom =  'B\x00E\x00G\x00I\x00N\x00:\x00V\x00C\x00A\x00R\x00D\x00'
           name =  'C:\\Program Files\\BitPim\\resources\\mozilla.pdc'
              f =  <closed file 'C:\Program
Files\BitPim\resources\mozilla.pdc', mode 'rb' at 0x037

Thanks.

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[Joe Pham]

>IOError: [Errno 2] No such file or directory: 'C:\\Program
>Files\\BitPim\\resources\\mozilla.pdc'

BitPim claimed that such file does not exist.  Try to export and
import a file from your local My Document dir.

-Joe Pham




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[phone_phreak]

How did you fix this problem?
I am having the same difficulty in Vista.  It's not a file permissions issue as far as I can tell.

Here is my error log:
BitPim version: 1.0.1-official
An unexpected exception has occurred.
Please see the help for details on what to do.

Traceback (most recent call last):
  File "gui.pyo", line 618, in __call__
  File "importexport.pyo", line 1882, in OnFileImportCSVContacts
  File "importexport.pyo", line 960, in __init__
  File "importexport.pyo", line 1036, in UpdatePredefinedColumns
  File "common.pyo", line 443, in opentextfile
IOError: [Errno 2] No such file or directory: 'C:\\Program Files\\BitPim\\resources\\mozilla.pdc'

Variables by last 8 frames, innermost last

Frame __call__ in gui.pyo at line 618
           self =  <gui.MenuCallback instance at 0x031CC170>
           args =  (<wx._core.CommandEvent; proxy of <Swig Object of type 'wxCommandEvent *' at 0x1

Frame OnFileImportCSVContacts in importexport.pyo at line 1882
           path =  u'C:\\Users\\coolcon\\Documents\\phone\\contacts\\bitpim_fix.csv'
            dlg =  <wx._windows.FileDialog; proxy of <Swig Object of type 'wxFileDialog *' at 0x344
         parent =  <gui.MainWindow; proxy of <Swig Object of type 'wxFrame *' at 0x21bbc18> >

Frame __init__ in importexport.pyo at line 960
           self =  <importexport.ImportCSVDialog;  >
       filename =  u'C:\\Users\\coolcon\\Documents\\phone\\contacts\\bitpim_fix.csv'
             id =  -1
         parent =  <gui.MainWindow; proxy of <Swig Object of type 'wxFrame *' at 0x21bbc18> >
          title =  'Import CSV file'

Frame UpdatePredefinedColumns in importexport.pyo at line 1036
              i =  'C:\\Program Files\\BitPim\\resources\\mozilla.pdc'
           self =  <importexport.ImportCSVDialog;  >

Frame opentextfile in common.pyo at line 443
          start =  'Mozilla Address Book\nF'
          codec =  'utf_16_le'
            bom =  'B\x00E\x00G\x00I\x00N\x00:\x00V\x00C\x00A\x00R\x00D\x00'
           name =  'C:\\Program Files\\BitPim\\resources\\mozilla.pdc'
              f =  <closed file 'C:\Program Files\BitPim\resources\mozilla.pdc', mode 'rb' at 0x036

Joe Pham wrote:

>IOError: [Errno 2] No such file or directory: 'C:\\Program
>Files\\BitPim\\resources\\mozilla.pdc'

BitPim claimed that such file does not exist.  Try to export and
import a file from your local My Document dir.

-Joe Pham




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[Matt Postiff]

I have the same problem as phone_phreak does. The problem seems to be more difficult than Joe Pham suggests. We are not trying to open resources\\mozilla.pdc as an import file. We are trying to open some other .csv file, and bitpim wants mozilla.pdc for some reason, but claims it cannot open it. The file exists and is readable by everyone on my Vista system.  --Matt


How did you fix this problem?
I am having the same difficulty in Vista.  It's not a file permissions issue as far as I can tell.

Here is my error log:
BitPim version: 1.0.1-official
An unexpected exception has occurred.
Please see the help for details on what to do.

...<snip for brevity>...


>IOError: [Errno 2] No such file or directory: 'C:\\Program
>Files\\BitPim\\resources\\mozilla.pdc'

BitPim claimed that such file does not exist.  Try to export and
import a file from your local My Document dir.

-Joe Pham

[Matt Postiff]

I verified that the problem does NOT happen on Windows XP. It only is broken on Vista. I ran the same version of bitpim (1.0.1) with the same .csv file, and on XP, the csv file opened fine. On Vista the error that we've been discussing happens. --Matt


I have the same problem as phone_phreak does. The problem seems to be more difficult than Joe Pham suggests. We are not trying to open resources\\mozilla.pdc as an import file. We are trying to open some other .csv file, and bitpim wants mozilla.pdc for some reason, but claims it cannot open it. The file exists and is readable by everyone on my Vista system.  --Matt


How did you fix this problem?
I am having the same difficulty in Vista.  It's not a file permissions issue as far as I can tell.

Here is my error log:
BitPim version: 1.0.1-official
An unexpected exception has occurred.
Please see the help for details on what to do.

...<snip for brevity>...

Joe Pham wrote:

>IOError: [Errno 2] No such file or directory: 'C:\\Program
>Files\\BitPim\\resources\\mozilla.pdc'

BitPim claimed that such file does not exist.  Try to export and
import a file from your local My Document dir.

-Joe Pham

[Joe Pham]

>I verified that the problem does NOT happen on Windows XP. It only
>is broken on Vista.

I'll look into it.  Thanks for info.

-Joe Pham




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[Joe Pham]

>We are trying to open some other .csv file, and bitpim wants
>mozilla.pdc for some reason, but claims it cannot open it.

The next test release load (which should be available soon) will not have this problem.

-Joe Pham


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[James Simone]

Some parts of this message have been removed. Learn more about Nabble's security policy.

I get this error with Win2KPro, as well as with Mac OS 10.4.10, every time I try to import a contacts.csv file to a LG VX8550. I've tried rebooting just before trying to import but no luck.

Is there a fix in the works?

Thx,

Jim

On 8/28/07, Joe Pham <djpham@...> wrote:

>I verified that the problem does NOT happen on Windows XP. It only
>is broken on Vista.

I'll look into it.  Thanks for info.

-Joe Pham




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[Joe Pham]

>Is there a fix in the works?

Try the latest test release.

-Joe Pham

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[James Simone]

I already did try the 1.0.2.20070828 Tiger version with no success.

Here's the log:

BitPim version: 1.0.2.20070828-Test

An unexpected exception has occurred.

Please see the help for details on what to do.

Traceback (most recent call last):

  File "gui.pyo", line 1769, in OnCallback

  File "gui.pyo", line 184, in __call__

  File "gui.pyo", line 141, in __call__

  File "gui.pyo", line 1549, in OnDataSendPhoneGotFundamentals

  File "phonebook.pyo", line 1234, in converttophone

  File "phones/com_lgvx4400.pyo", line 1371, in convertphonebooktophone

  File "phonebook.pyo", line 1356, in getserial

  File "phonebook.pyo", line 1301, in _findfirst

KeyError: 'serial1'

Variables by last 8 frames, innermost last

Frame OnCallback in gui.pyo at line 1769

           self =  <gui.MainWindow; proxy of <Swig Object of type 'wxFrame *' at 0x1ac3e00> >

          event =  <gui.HelperReturnEvent; proxy of <Swig Object of type 'wxPyEvent *' at 0x7b611c0

Frame __call__ in gui.pyo at line 184

           self =  <gui.HelperReturnEvent; proxy of <Swig Object of type 'wxPyEvent *' at 0x7b611c0

Frame __call__ in gui.pyo at line 141

           self =  <gui.Callback instance at 0x777cf30>

           args =  (None, {'wallpaper-index': {100: {'origin': 'images', 'name': u'Congratulations.

              d =  Keys []

                   {}

         kwargs =  Keys []

                   {}

Frame OnDataSendPhoneGotFundamentals in gui.pyo at line 1549

        funcscb =  [<bound method PhoneWidget.updateserials of <phonebook.PhoneWidget; proxy of <Sw

      exception =  None

              f =  <bound method PhoneWidget.converttophone of <phonebook.PhoneWidget; proxy of <Sw

           data =  Keys ['categories', 'groups', 'phonebook', 'reboot_delay', 'rebootphone', 'ringtone-index', 'uniqueserial', 'wallpaper-index']

                   {'phonebook': {u'd8392f9265bd57dcf1d3fc0386e12b08eebc0a4f': {u'serials': [{u'sou

           self =  <gui.MainWindow; proxy of <Swig Object of type 'wxFrame *' at 0x1ac3e00> >

        results =  Keys ['groups', 'ringtone-index', 'uniqueserial', 'wallpaper-index']

                   {'wallpaper-index': {100: {'origin': 'images', 'name': u'Congratulations.jpg', '

     convertors =  [<bound method PhoneWidget.converttophone of <phonebook.PhoneWidget; proxy of <S

           todo =  [(<bound method WorkerThread.writephonebook of <WorkerThread(BitPim helper, star

Frame converttophone in phonebook.pyo at line 1234

           self =  <phonebook.PhoneWidget; proxy of <Swig Object of type 'wxPanel *' at 0x6fe4a30> 

           data =  Keys ['categories', 'groups', 'phonebook', 'reboot_delay', 'rebootphone', 'ringtone-index', 'uniqueserial', 'wallpaper-index']

                   {'phonebook': {u'd8392f9265bd57dcf1d3fc0386e12b08eebc0a4f': {u'serials': [{u'sou

Frame convertphonebooktophone in phones/com_lgvx4400.pyo at line 1468

         helper =  <phonebook.PhoneWidget; proxy of <Swig Object of type 'wxPanel *' at 0x6fe4a30> 

        results =  Keys [u'02d745b17162f5d5023102bc0426890f055f5da5', u'0570ddfd21182d8b9f4b146d8ecfdc0939c4e914', u'12ff7920ef185b83b54e17f8b3635de7a2e0815c', u'154349eb118918af4be84ddfd9841a7c1e1d64f4', u'1634c3463714506ab873c8195808b7e9e7fb5f47', u'22b16133a6a947796fdfdd4a3b4e30b4afcabd0f', u'243db3b81f5a27bbdb0890fab23766012fc50786', u'348564f32e8190a8891fd00db04dbfd06761337d', u'39166babf77484f7519117e908efdb366206b758', u'53f8054e19b28dc445b7f9d6276bd2af33362533', u'54a118e04cdb0117212ed87a6f99fe4ed6f9d862', u'54a69050c0773a3ed909417196279e6d6a1f863f', u'5512768058cc702c7e13c90bcd631602c218be12', u'5c596eec8ed672d85fceae03e91637de3169ce33', u'606b42c48223f2902334682ca2e156392e0d0092', u'68285bd92b0caf913fc5a645c2ad289bd67e84a4', u'69602e7ad2366c403f5bb24c879096f3cc44f910', u'6adb1dc63a60f123facfd642aba3bd763f5727ef', u'899bb529a77719ff7d009c4ffbeaa95efc61d81a', u'8a25e9fb8eefb578185e82bfef0fc51805fa5a1a', u'984dea16953315a4c07f01e72f17fb937e28d75b', u'a58efd8c9a0f7c3f3bf52c97b5e61708b961f07a', u'a686792d01dfffa8765f2a389bab4be9abe75ec7', u'c8de3702b2f010a17ed1a02cc890d5944d16564a', u'd8392f9265bd57dcf1d3fc0386e12b08eebc0a4f', u'dbb851dc5572d610b16288b1b4e1f83e32f0fbdb', u'dbee3e143fc476a15de107804778444364c4b085', u'e53dae538f738596d85f706b58828d238d758778', u'eeac38e27540aad9c4033f5d38a413fca61a7782', u'f4b242b5a347ffc45a8e7fe3c832bcb5fca8e45e']

                   {u'd8392f9265bd57dcf1d3fc0386e12b08eebc0a4f': {'serial2': 0, 'serial1': 0, 'wall

             b4 =  0

            num =  Keys [u'number', u'type']

                   {u'type': u'home', u'number': u'3014026558'}

        numbers =  [{u'type': u'home', u'number': u'3014026558'}]

           self =  <phones.com_lgvx8550.Profile object at 0x6530150>

     minnumbers =  1

       numindex =  0

         number =  u'3014026558'

           data =  Keys ['categories', 'groups', 'phonebook', 'reboot_delay', 'rebootphone', 'ringtone-index', 'uniqueserial', 'wallpaper-index']

                   {'phonebook': {u'd8392f9265bd57dcf1d3fc0386e12b08eebc0a4f': {u'serials': [{u'sou

         emails =  []

        serial2 =  0

        serial1 =  0

              e =  Keys []

                   {}

              i =  2

           type =  u'home'

            cat =  None

             ss =  Keys [u'id', u'sourcetype']

                   {u'sourcetype': u'bitpim', u'id': u'02d745b17162f5d5023102bc0426890f055f5da5'}

              t =  'home'

          entry =  {u'serials': [{u'sourcetype': u'lgvx8550', u'sourceuniqueid': u'7f604f68f199bb70

        pbentry =  u'935f41b32ad00c32a763c07f767f0ff31013194c'

         speeds =  Keys []

                   {}

             sd =  -1

Frame getserial in phonebook.pyo at line 1356

        serials =  [{u'sourcetype': u'lgvx8550', u'sourceuniqueid': u'7f604f68f199bb70bcd06a5f27dfe

     sourcetype =  'lgvx8550'

        default =  0

           self =  <phonebook.PhoneWidget; proxy of <Swig Object of type 'wxPanel *' at 0x6fe4a30> 

            key =  'serial1'

             id =  '7f604f68f199bb70bcd06a5f27dfe7999ea978f1'

Frame _findfirst in phonebook.pyo at line 1301

             ok =  True

        default =  0

              k =  'sourceuniqueid'

       required =  Keys ['sourcetype', 'sourceuniqueid']

                   {'sourcetype': 'lgvx8550', 'sourceuniqueid': '7f604f68f199bb70bcd06a5f27dfe7999e

           dict =  Keys [u'sourcetype', u'sourceuniqueid']

                   {u'sourcetype': u'lgvx8550', u'sourceuniqueid': u'7f604f68f199bb70bcd06a5f27dfe7

            key =  'serial1'

     candidates =  [{u'sourcetype': u'lgvx8550', u'sourceuniqueid': u'7f604f68f199bb70bcd06a5f27dfe

           self =  <phonebook.PhoneWidget; proxy of <Swig Object of type 'wxPanel *' at 0x6fe4a30>

Meanwhile, I'll go ahead and give the Windows version a try...

Thx,

Jim

On 9/8/07, Joe Pham <djpham@...> wrote:

>Is there a fix in the works?

Try the latest test release.

-Joe Pham

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[Joe Pham]

Your error occurred during the Send Data process, not the import process.  What was the source of your CSV data?

-Joe Pham

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[James Simone]

In one case, I exported my Outlook Contacts on a Wintel PC. I also tried it on my Mac using Entourage, which is synched with our Exchange server.

Jim

On 9/9/07, Joe Pham <djpham@...> wrote:

Your error occurred during the Send Data process, not the import process.  What was the source of your CSV data?

-Joe Pham

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[Joe Pham]

>In one case, I exported my Outlook Contacts on a Wintel PC.

Outlook CSV format is not compatible with BitPim.  To transfer Outlook contacts to BitPim (running on Mac), export your Outlook contacts to a vCard file, and import it into BitPim.

-Joe Pham

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