Automatic email for blocked accounts not working

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Automatic email for blocked accounts not working

by Rudi Zwo :: Rate this Message:

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Dear All,

eGW has a function to notify an Admin when an account has been blocked automatically per email.

Although I have entered an email address in the menu "Site configuration" an email is not send.

Would anyone know further?
Rudi

Re: Automatic email for blocked accounts not working

by ralfbecker :: Rate this Message:

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Probably your mail log ;-)

If there's noting in, I would strongly suspect your email config.

Ralf

Rudi Zwo schrieb:

> Dear All,
>
> eGW has a function to notify an Admin when an account has been blocked
> automatically per email.
>
> Although I have entered an email address in the menu "Site configuration" an
> email is not send.
>
> Would anyone know further?
> Rudi

--
Ralf Becker
eGroupWare Training & Support ==> http://www.egroupware-support.de
Outdoor Unlimited Training GmbH [www.outdoor-training.de]
Handelsregister HRB Kaiserslautern 3587
Geschäftsführer Birgit und Ralf Becker
Leibnizstr. 17, 67663 Kaiserslautern, Germany
Telefon +49 (0)631 31657-0

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Re: Automatic email for blocked accounts not working

by Rudi Zwo :: Rate this Message:

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Hi Ralf,

Thanks!  I'm receiving the notifications for the calendar and the infolog.  

Would the notification for the blocked accounts require additional settings or settings somewhere else?

Rudi

Re: Automatic email for blocked accounts not working

by ralfbecker :: Rate this Message:

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Hi Rudi,

Rudi Zwo schrieb:
> Hi Ralf,
>
> Thanks!  I'm receiving the notifications for the calendar and the infolog.  
>
> Would the notification for the blocked accounts require additional settings
> or settings somewhere else?

No, only a valid email in Admin >> Site configuratoin

Ralf
--
Ralf Becker
eGroupWare Training & Support ==> http://www.egroupware-support.de
Outdoor Unlimited Training GmbH [www.outdoor-training.de]
Handelsregister HRB Kaiserslautern 3587
Geschäftsführer Birgit und Ralf Becker
Leibnizstr. 17, 67663 Kaiserslautern, Germany
Telefon +49 (0)631 31657-0

-------------------------------------------------------------------------
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Studies have shown that voting for your favorite open source project,
along with a healthy diet, reduces your potential for chronic lameness
and boredom. Vote Now at http://www.sourceforge.net/community/cca08
_______________________________________________
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Re: Automatic email for blocked accounts not working

by Rudi Zwo :: Rate this Message:

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Triple checked the email-address, it should be fine...  Would there be other possibilities?  

The error log of eGW is free.  Checking the installation brings up  "Checking PEAR::Net_IMAP is installed: False"

Thanks again, Rudi

Re: Automatic email for blocked accounts not working

by ralfbecker :: Rate this Message:

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Does the access log (Admin >> Accesslog) shows the blocked account and
the previous wrong passwords?

Does the mail configuration in Setup >» Configuration is correct (not
talking about emailadmin, as that's a separate config which should be in
sync, but you never know and that might be the problem)?

Ralf

Rudi Zwo schrieb:
> Triple checked the email-address, it should be fine...  Would there be other
> possibilities?  
>
> The error log of eGW is free.  Checking the installation brings up
> "Checking PEAR::Net_IMAP is installed: False"
>
> Thanks again, Rudi

--
Ralf Becker
eGroupWare Training & Support ==> http://www.egroupware-support.de
Outdoor Unlimited Training GmbH [www.outdoor-training.de]
Handelsregister HRB Kaiserslautern 3587
Geschäftsführer Birgit und Ralf Becker
Leibnizstr. 17, 67663 Kaiserslautern, Germany
Telefon +49 (0)631 31657-0

-------------------------------------------------------------------------
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along with a healthy diet, reduces your potential for chronic lameness
and boredom. Vote Now at http://www.sourceforge.net/community/cca08
_______________________________________________
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Re: Automatic email for blocked accounts not working

by Rudi Zwo :: Rate this Message:

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Thanks for the tip!  The field "Mail domain (for Virtual mail manager)" was left empty - now it works!

Rudi