[Cooker] unrecognised Dell DVD drive with 2009-rc2

[npomarede]

Hello,

I just tried to install 2009-rc2 from CD1 on a Dell desktop pc, and I get
some errors after kernel is loaded and usb drivers are configured (when
the install tries to access the dvd drive with the kernel driver I guess).
At this point the installation fails.

DVD is a hl-dt-st gsa-h73n and the last messages in alt-f4 are about some
I/O errors on /dev/sr0 (Sense : unrecovered read error).

Is this drive not properly supported by current kernel ? Is there a way to
install 2009-rc2 anyway ?


Thanks

[Oliver Burger-3]

Pomarede Nicolas schrieb:

>
> Hello,
>
> I just tried to install 2009-rc2 from CD1 on a Dell desktop pc, and I
> get some errors after kernel is loaded and usb drivers are configured
> (when the install tries to access the dvd drive with the kernel driver
> I guess).
> At this point the installation fails.
>
> DVD is a hl-dt-st gsa-h73n and the last messages in alt-f4 are about
> some I/O errors on /dev/sr0 (Sense : unrecovered read error).
>
> Is this drive not properly supported by current kernel ? Is there a
> way to install 2009-rc2 anyway ?
>
>
> Thanks

Are you sure, the downloaded iso-image is all right? And could there be
some errors on the cd?

Oliver

[npomarede]

On Tue, 7 Oct 2008, Oliver Burger wrote:

> Pomarede Nicolas schrieb:
>>
>> Hello,
>>
>> I just tried to install 2009-rc2 from CD1 on a Dell desktop pc, and I
>> get some errors after kernel is loaded and usb drivers are configured
>> (when the install tries to access the dvd drive with the kernel driver
>> I guess).
>> At this point the installation fails.
>>
>> DVD is a hl-dt-st gsa-h73n and the last messages in alt-f4 are about
>> some I/O errors on /dev/sr0 (Sense : unrecovered read error).
>>
>> Is this drive not properly supported by current kernel ? Is there a
>> way to install 2009-rc2 anyway ?
>>
>>
>> Thanks
> Are you sure, the downloaded iso-image is all right? And could there be
> some errors on the cd?
>
> Oliver
>

The same CD is working in 2 others machines using a lite-on 2410 cd burner
(not dvd). I can reach the "graphical" part of the installer without any
error.

So, this really looks like a hardware compatibility problem with the
install kernel shipped with rc2 and this dvd drive model.


Nicolas

[npomarede]

On Tue, 7 Oct 2008, Pomarede Nicolas wrote:

> On Tue, 7 Oct 2008, Oliver Burger wrote:
>
>> Pomarede Nicolas schrieb:
>>>
>>> Hello,
>>>
>>> I just tried to install 2009-rc2 from CD1 on a Dell desktop pc, and I
>>> get some errors after kernel is loaded and usb drivers are configured
>>> (when the install tries to access the dvd drive with the kernel driver
>>> I guess).
>>> At this point the installation fails.
>>>
>>> DVD is a hl-dt-st gsa-h73n and the last messages in alt-f4 are about
>>> some I/O errors on /dev/sr0 (Sense : unrecovered read error).
>>>
>>> Is this drive not properly supported by current kernel ? Is there a
>>> way to install 2009-rc2 anyway ?
>>>
>>>
>>> Thanks
>> Are you sure, the downloaded iso-image is all right? And could there be
>> some errors on the cd?
>>
>> Oliver
>>
>
> The same CD is working in 2 others machines using a lite-on 2410 cd burner
> (not dvd). I can reach the "graphical" part of the installer without any
> error.
>
> So, this really looks like a hardware compatibility problem with the install
> kernel shipped with rc2 and this dvd drive model.
>
>

After looking on the web, it seems this problem is present with other
distribs (knoppix, fedora).

The solution to have the DVD drive recognised is to add 'all-generic-ide
irqpoll' to the kernel options (F3 when booting the CD).

The drive is correctly working after.

Should I file a bug report or can someone from mandriva acknowledge this
problem ?


Nicolas

[Fabrice FACORAT]

2008/10/7 Pomarede Nicolas <npomarede@...>:
> On Tue, 7 Oct 2008, Pomarede Nicolas wrote:

>
> After looking on the web, it seems this problem is present with other
> distribs (knoppix, fedora).
>
> The solution to have the DVD drive recognised is to add 'all-generic-ide
> irqpoll' to the kernel options (F3 when booting the CD).
>
> The drive is correctly working after.
>
> Should I file a bug report or can someone from mandriva acknowledge this
> problem ?

you should filled a bug report about this.
I guess that Adam will add also an entry about this in the Errata.

--
Close the World, Open the Net
http://www.linux-wizard.net

[Frederik Himpe]

On di, 2008-10-07 at 14:57 +0200, Pomarede Nicolas wrote:

> After looking on the web, it seems this problem is present with other
> distribs (knoppix, fedora).
>
> The solution to have the DVD drive recognised is to add 'all-generic-ide
> irqpoll' to the kernel options (F3 when booting the CD).
>
> The drive is correctly working after.
>
> Should I file a bug report or can someone from mandriva acknowledge this
> problem ?

Also add the output of the dmidecode command in your bug report. With
this information, it might be possible to automatically add the
necessary irqpoll option by default for this machine.


--
Frederik Himpe <fhimpe@...>

[npomarede]

On Tue, 7 Oct 2008, Frederik Himpe wrote:

> On di, 2008-10-07 at 14:57 +0200, Pomarede Nicolas wrote:
>
>> After looking on the web, it seems this problem is present with other
>> distribs (knoppix, fedora).
>>
>> The solution to have the DVD drive recognised is to add 'all-generic-ide
>> irqpoll' to the kernel options (F3 when booting the CD).
>>
>> The drive is correctly working after.
>>
>> Should I file a bug report or can someone from mandriva acknowledge this
>> problem ?
>
> Also add the output of the dmidecode command in your bug report. With
> this information, it might be possible to automatically add the
> necessary irqpoll option by default for this machine.
>

done

https://qa.mandriva.com/show_bug.cgi?id=44668